PLEASE READ THIS UPDATE REGARDING POOL AND RESTROOM & TENNIS COURT ACCESS
Creative Management Company will process requests for tennis court keys by mail. CMC does NOT process the requests for pool wristbands and restroom keys (at RC#1). Instructions were announced in a detailed letter advising the wrist band registration form was to be completed and taken to RC#1 Pool on specific dates and if you couldn't do that then you had to go to Gulf Coast Aquatics Office with the completed form to get the wristbands. CMC is getting several wrist band requests mailed in to their office. This is causing staff to notify the residents that they must follow the procedure and schedule that was announced.
Here is that announcement again: Gulf Coast Aquatics will be administering the distribution of pool wrist bands. You may go to the community pool at Rec Center #1 at 321 Westover Park Avenue on the following dates to get your wrist bands from lOam to 1pm on 5/7, 5/8, 5/14, 5/21, 5/22. Starting 5/23 you must go to GCA at 351 B Columbia Memorial Highway, Kemah, TX per this schedule: Mondays through Saturdays 2pm to 5pm; note NO Sundays and NO other times. Please be respectful of GCA and their staff and do not go at times other than what is posted.
We apologize for any misunderstanding some residents had but this is the same procedure as has been for the last four years. No wrist bands will be mailed, they must be picked up by an adult resident in person.
MAILBOXES - WHO TO CONTACT FOR REPLACEMENT PARTS
Mailboxes are to be mounted on appropriate poles and must be located between adjacent lots and in conformance to the USPS standards, utilizing a single pole with dual mailbox units (2 mailboxes to one pole). Manufactured by Gibralter, Model GBR or a "like alternate." Gibraltermailboxes.com and may be available at Home Depot, Lowes, or Amazon. If a resident's mailbox has to be replaced and they wish to use a "like alternate," an ACC application must be submitted with a cut sheet from Gibralter for ACC review and approval before a "like alternate" is installed. Mailbox maintenance is the responsibility of the individual homeowner, not the Community Association.
We are awaiting an updated Assessment AR report from RealManage and Creative will mail out account status invoices to anyone who has an outstanding balance on their assessment account. The letter that you first received from Creative Management gives you instructions on how to register on our website and view your account details.
HOME IMPROVEMENTS/ACC APPLICATIONS
The ACC application has been uploaded to your community website with full instructions on the process for submitting an ACC application.
HOW TO REPORT A STREET LIGHT NEEDING REPAIR –
EVERYONE CAN AND SHOULD DO IT………
Street light outages in Westover Park should NOT be reported to RealManage and a work order should not be prepared. Instead, the resident should report these outages directly to the power company: Texas New Mexico Power 1-888-866-7456. Choose Option 5 and just report the street address closest to the pole that you are reporting.
2016 POOL SEASON DETAILS COMING SOON!